Support

Magpie Support and FAQ

If you need help with Magpie, email [email protected].

This is not crisis support

Magpie is not a therapist, medical service, or emergency service. If you are in crisis, call or text 988 in the United States or contact a local emergency or mental health professional.

What is Magpie?

Magpie is a dating app that uses AI conversation to understand who you really are in relationships. Over time, it builds a living portrait and uses it to find deeply compatible matches. No swiping, no photos.

Is this therapy?

No. Magpie is not a therapist and does not provide medical advice, diagnosis, or treatment. It is a reflective tool — a mirror, not a prescription.

Who sees my conversations?

Your conversations are processed by Anthropic's Claude AI to generate responses and build your portrait. Your data stays private to you. No advertising use or sale of your data.

How does the portrait work?

As you talk, Magpie listens for patterns — your words, your metaphors, your contradictions, and what you avoid. It builds a living portrait that covers your attachment style, love language, conflict patterns, values, and partnership vision. The portrait gets richer with every conversation.

What AI powers Magpie?

Magpie uses Claude, made by Anthropic.

How do I delete my data?

In the app, open Settings and choose Delete My Data. This permanently deletes your conversations, portrait, and device identity. You can also email [email protected].

Is Magpie free?

Yes. Magpie is free to use.

Where can I get the app?

Magpie is available for iPhone on the App Store. Free, no account needed.

How does matching work?

Once your portrait reaches sufficient depth, Magpie evaluates compatibility with other users across romance dimensions: attachment fit, conflict compatibility, love language resonance, values alignment, and partnership vision. Each match comes with a personalized compatibility story explaining why you connect.

What do my matches see about me?

Matches only see your display name and a compatibility story. Your full portrait, conversation history, and psychological analysis are never shared with other users.

How do I message a match?

Open the Connect tab, find your match, and tap the chat icon to start a conversation. Messages are direct between you and your match.

What is a display name?

Your display name is the only thing other users see about you. You set it when you create your soulmate profile in the Connect tab. It can be your first name, a nickname, or anything you're comfortable with.